SMU Associate Professor of Operations Management Lim Yun Fong, who is running a master class on how to boost productivity in the service industry, will discuss the concept of the bucket brigade and how it can be used to organise order picking in distribution centres, thus improving productivity.
https://www.smu.edu.sg/sites/default/files/smu/news_room/smu_in_the_news/2014/sources/july14/BT_20140714_4.pdf