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SMU Certificate in Commercial Banking for T&O (IBF Level 1)

The emergence of non-bank service providers is disrupting the business models of incumbent banks. Banks have responded by embarking on initiatives to digitize the banking infrastructure, distribution channels and services.

To be future ready, professionals in Technology & Operations (T&O) need to be multi-disciplinary and possess the ability to combine domain knowledge in products, processes and business development, with the functional skills in technology.

Benchmarked to industry best practices under the Institute of Banking and Finance (IBF) Standards framework, the 3-day SMU Certificate in Commercial Banking for T&O (IBF Level 1) certification program aims to provide participants with a strong foundational domain knowledge in commercial banking products and services, transaction workflow, IT architecture and relevant financial services (FS) IT applications. 


Programme Length

3 Days
Weekday 09:00 - 17:00

Areas of Study
  • Learn the features & applications of core banking products
  • Gain an overview of relevant end-to-end transaction workflow
  • Know the IT architecture for commercial banks
  • Understand payment architecture & host-to-host connectivity
  • Identify relevant FS-IT applications for commercial banking
Schedule 4 - 6 Apr 2018

Introduction to Commercial Banking 

  • Customer segments, products & services
  • Typical organization structure

Commercial Loans

  • Types & purpose of loans
  • Credit evaluation framework & process
  • Credit facilities & collateral

Cash Management

  • Payment & collection products
  • Liquidity management
  • Supply chain finance

Treasury Products

  • Currencies & exchange rates
  • Quotations of FX rates
  • FX forward contracts

Trade Finance

  • Introduction to international trade
  • Methods of payment
  • Risk & mitigation

Clearing and Settlement

  • Check clearing flow
  • Clearing & settlement systems
  • Types of settlements
  • Netting and Continuous Link Settlement (CLS)
  • Nostro and Vostro accounts


  • Overview of SWIFT
  • Messaging service offerings
  • SWIFT message types
  • FIN message structure & standards

Commercial Banking Application Architecture

  • IT architecture for commercial banking
  • Payment schematic architecture
  • Host-to-host connectivity
  • Trade finance application architecture

MAS Technology Risk Management Guidelines

  • TRM framework
  • Implications for technology & operations

S$2,400 (excl.GST)

Net fee payable upfront for eligible self-sponsored applicants:

Singaporeans and PRs
S$720 (excl. GST)

Singaporeans aged 40 years and above
S$240 (excl. GST)

Terms & conditions apply

Who Should Attend
  • New hires/entry level professionals for commercial banking T&O
  • Professionals who work for service providers that support IT projects and services

Last updated on 26 Dec 2017.



SMU Academy - Financial Services
Singapore Management University

Phone: +65 6828 0563
Fax:+65 6828 0429