Expert Advice for SMEs

EXPERT ADVICE FOR SMES

SMU brings together a top-notch faculty of professors from around the world, many of whom are also industry practitioners. Our faculty is actively involved in research and has developed strong partnerships with the industry and the corporate sector.

On a regular basis, SMU professors offer their expert advice to small and medium enterprises, or SMEs, on various pressing issues that matter to them. Follow this space for tips which will benefit business owners and managers of SMEs. (New articles are added at least once every fortnight.)

FOSTERING AN ANALYTICS CULTURE

Posted on 8 January 2013 by Associate Professor Gary Pan

Q: With SMEs getting increasingly interested in adopting financial and customer analytics, it is important to first establish a culture of analytics. How should “analytics-aspiring” SMEs go about establishing such a culture?

The Business Times

LEVERAGING ON SOCIAL MEDIA FOR NEW BUSINESS POTENTIAL

Posted on 18 December 2012 by Assistant Professor Kyong Jin Shim

Q: How can SMEs get the most out of social media?
The Business Times

CONNECTIVATING AND THE NEW WAYS OF WINNING

Posted on 4 December 2012 by Executive Director of SMU Executive Development Stephen Wyatt

Q: What is 'connectivation'? How can SMEs leverage technological and analytical breakthroughs to drive their business?
The Business Times

MAKING SENSE OF OTHER COMPREHENSIVE INCOME

Posted on 20 November 2012 by Associate Professor Pearl Tan

Q: How is other comprehensive income different from net income? How may SME managers and stakeholders use the information on other comprehensive income to evaluate the business?
The Business Times

USE THE CLOUD TO CUT COST, RISK AND WASTED CAPACITY 

Posted on 6 November 2012 by Associate Professor Chris Boesch

Q: How can SMEs adopt cloud computing to reduce waste and improve efficiency?
The Business Times

A MATTER OF STYLE

Posted on November 2012 by Professor Thomas Menkhoff

Q: Is there really a difference in Asian and Western leadership styles?
The SME Magazine

TO KEEP SUCCEEDING, AVOID THE INCUMBENT'S DILEMMA 

Posted on 23 October 2012 by Associate Professor Abdel Dimian

Q: What can we do, as leaders and managers of SMEs, to ensure the continued success of our companies?
The Business Times

A MORE ATTRACTIVE AND PRODUCTIVE SERVICES SECTOR

Posted on 9 October 2012 by Assistant Professor Marcus Lee

Q: Manpower, Efficiency, Productivity and Customer Satisfaction: What should SMEs in the services sector do about all these?
The Business Times

THE IMPORTANCE OF EMPLOYEE WELL-BEING

Posted on 25 September 2012 by Professor David Chan and Assistant Professor William Tov

Q: We understand that good mental health or psychological well-being has some benefits for employee performance at work. But as SMEs, we have a small team of staff and limited resources. All staff have to perform multiple roles in their work and we simply can't afford the time and money to organise activities or programmes to promote staff mental well-being. What can we do?
The Business Times

BOOST PRODUCTIVITY WITH AN ERP SYSTEM

Posted on 11 September 2012 by Assistant Professor Seow Poh Sun

Q: The recent announcement to enhance the increase SME Productivity with lnfocomm Adoption and Transformation (iSPRINT) scheme is likely to encourage more SMEs to adopt high technology. Which technology should they consider? How does an Enter- prise Resource Planning (ERP) system help SMEs to increase productivity?
The Business Times

THE ROLE OF A NON-EXECUTIVE DIRECTOR IN SMES

Posted on 28 August 2012 by Associate Professor Wang Jiwei

Q: I am an executive director of an SME. Should I follow the best practices of the Code of Corporate Governance to employ some non-executive directors? What is the role of a non-executive director in an SME? Where do I find a non-executive director?
The Business Times

PATENTLY COMPLICATED BUSINESS

Posted on 14 August 2012 by Professor David Llewelyn

Q: I have been reading about the "smartphone" patent wars between Apple and Samsung, and am now very worried because I recently learnt that someone has a patent covering the electronics product that I am about to launch here in Singapore and hope to sell around Asia. What should I do? Where can SME owners like me seek help?
The Business Times

HOW TO MAKE A SOCIAL MEDIA INVESTMENT PAY OFF

Posted on 31 July 2012 by Assistant Professor Michael Netzley

Q: Should SMEs invest in social media platforms? Is it always expensive?
The Business Times

EMBRACING ANALYTICS FOR A BETTER COMPETITIVE EDGE

Posted on 17 July 2012 by Associate Professor Kam Tin Seong

Q: Should SMEs aim to be analytics enterprises rather than making decisions by hunches and copying what their competitors are doing? What are the key success factors for SMEs which harness business analytics to be more competitive?
The Business Times

WHY SMES SHOULD AIM AT BECOMING EXPORTERS

Posted on 3 July 2012 by Professor Hoon Hian Teck

Q: Should SMEs aim to become exporters rather than serve only the domestic market? What are the benefits to SMEs in doing so? Does the smallness in size limit their productivity growth? Are there any channels for SMEs to get assistance from the authorities, and what are these?
The Business Times

KEEP THEM HAPPY

Posted on 1 July 2012 by Assistant Professor Marcus Lee

Q: What can businesses do to increase the satisfaction of their customers?
The SME Magazine

MAXIMISING TAX-RELATED CASHFLOWS FOR SMES

Posted on 19 June 2012 by Associate Professor Khoo Teng Aun

Q: Is it better to claim the cash payout or the Productivity and Innovation Credit deductions if my company, an SME, is incurring (tax) losses?
The Business Times
Lianhe Zaobao

SLEEPY EMPLOYEES ARE LESS EFFECTIVE

Posted on 5 June 2012 by Assistant Professor David Wagner

Q: As a human resource manager at an SME, I am concerned with ensuring our employees' continued productivity as well as their welfare. They are dedicated to their work and put in long hours to get the job done. But, at the end of the day, it still seems like they are not very productive. Why are their efforts not yielding results, and what can I do about it? Besides examining our work processes, are there any HR aspects we should consider?
The Business Times

TAKING THE INNOVATION ROUTE TO BECOMING AN MNC

Posted on 22 May 2012 by Professor Desai Arcot Narasimhalu

Q: How can SMEs grow to become regional and global multinationals?
The Business Times
Lianhe Zaobao

WHY SUSTAINABILITY MAKES BUSINESS SENSE

Posted on 8 May 2012 by Associate Professor Joanne Tay

Q: "Sustainability" seems to be the latest buzzword in business, but how can environmental measures and social concerns improve business profit? In an environment of uncertain revenue growth and strong upward cost pressure, can the SMEs afford such measures?
The Business Times
Lianhe Zaobao

MARK OUT WHAT'S YOURS

Posted on 1 May 2012 by Professor David Llewelyn

Q: If a business as large as Apple can get into problems with its trademarks in China, how do SMEs stand a chance? What are the lessons that SMEs can draw from this case?
The SME Magazine

IMPORTANCE OF CORPORATE REPUTATION

Posted on 24 April 2012 by Associate Professor Mark Chong

Q: What is corporate reputation and why should it matter to SMEs? What can SMEs do to build up a strong corporate reputation?
The Business Times
Lianhe Zaobao

TRADING WITH CHINA? BE CAREFUL

Posted on 10 April 2012 by Associate Professor Henry Gao

TQ: What are the main trade barriers in China? How can Singaporean firms tackle such trade barriers?
The Business Times
Lianhe Zaobao

OPPORTUNITIES, PITFALLS IN INTERNATIONAL TRADE

Posted on 27 March 2012 by Associate Professor Locknie Hsu

Q: More SMEs are expanding their footprint overseas. In the area of international trade, what are some aspects that SMEs should look out for or pay special attention? Where are the opportunities and potential pitfalls? Can you offer any advice on how SMEs can reduce risks for optimal results?
The Business Times
Lianhe Zaobao

FOSTER A CULTURE OF CONTINUOUS LEARNING AND INNOVATION

Posted on 13 March 2012 by Associate Professor Thomas Menkhoff

Q: In today’s dynamic business environment, how can SMEs ensure continued growth? What can SME leaders do to improve their companies’ growth prospects through strategic learning?
The Business Times
Lianhe Zaobao

CASH IS KING

Posted on 1 March 2012 by Associate Professor Themin Suwardy

Q: What can SMEs do to monitor, manage and improve their cash flow?
The SME Magazine

PRODUCTIVITY INCENTIVES AT WORK

Posted on 28 February 2012 by Professor Sum Yee Loong

Q: Business continuity is important for any business. What are some crisis management and crisis communication lessons that SMEs can draw from recent events in Singapore? What should ompanies do to be prepared?
The Business Times

HOW TO MANAGE DIFFERENT TYPES OF COMPANY CRISIS

Posted on 14 February 2012 by Associate Professor Gregor Halff

26-year-old SMU’s business graduate Jeslyn Ang plunged into self-employment to start her own business - online portal Wedding Tweets. After giving up the security of a full-time salaried job in marketing and consumer research for the more fluid business of financial planning...
The Business Times
Lianhe Zaobao

PLAY THE SMALL BUT TOUGH CARD

Posted on 31 January 2012 by Assistant Professor Davin Chor

Q: Given the current global economic outlook, what can SMEs do to adapt to the uncertain and volatile environment? Where are the opportunities for us?
The Business Times
Lianhe Zaobao

WHY IMPROVING PRODUCTIVITY IS SO VITAL FOR COMPANIES

Posted on 17 January 2012 by Associate Professor Andrew Lee

Q: The government has recently called for greater productivity across various sectors. The obvious benefits aside, what are the challenges and costs in undertaking productivity improvements? How can companies mitigate them to achieve tangible financial returns and make productivity improvements worthwhile for their business?
The Business Times
Lianhe Zaobao

BANK ON YOUR BEAUTY

Posted on 1 January 2012 by Associate Professor Tan Wee Liang

Q: SMEs traditionally find it hard to attract talent. What can firms do to attract the right talent who will contribute to their success in the long run?
The SME Magazine

 

Last updated on 9 Mar 2017.