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	Helpdesk Services List of Services and Service Level Agreement (SLA)

	FAQ Email, Password, Printing, Notebook and Tablet, Wireless connection, Student Network (SMUSTU), Antivirus

	Connecting to Internet (Wireless for Student) MS Windows Mac OS

	Network (SMUSTU) Join Student Domain

	Software Installation List of Software Installation Steps

	Operating Systems Setting Administrator Rights Mac OS Guide How to do my notebook maintenance More

	Security Tips

For Students

	User Account and Password Password Management Login to Your SMU Student Account

	Email Services Access Email Access via Web Browser

	Printing Services Printers around the Campus Setting up the Network Printer

	Notebook / Tablet Ownership Buying a Notebook Buying a Tablet PC Notebook PC Self-Recovery Guide Notebook DIY Clinic More

	Oasis Access Oasis

Last updated on 10 June, 2009 by CIT Helpdesk