SMU PC Tender
Key benefits of purchasing a PC from the SMU PC Tender include:
- SMU discounts off retail price
- Better hardware specifications customized for SMU
- Upgraded warranty terms
- Guaranteed compatibility with SMU's IT infrastructure
- SMU's standard software suite included
- On-site hardware support from vendor
CIT works closely with the vendor to ensure the PCs offered are at very competitive prices. As part of the tender requirements for technological refresh, the vendor shall conduct regular reviews with CIT and make available to SMU the latest available upgraded technical specifications at the same price.
The awarded PC models have been tested rigorously for stability and compatibility with the campus network, audio-visual and teaching facilities, and the University's applications and software. The PCs come with a standard 3-year local and international warranty and are loaded with SMU software.
The models offered are intended to meet different needs for processing power, weight and budget. The PC tender is open to staff, faculty members and students for both work and personal purchase.
SMU standard supporting environment is Window XP. Notebook/Tablet purchased through SMU Bulk Tender are assured Windows Vista capable and come with all necessary drivers for both Windows XP and Windows Vista operating system for ease of migration.
| Purchase from SMU PC tender vendor | Purchase from Non SMU PC tender |
| Machine vigorously tested with SMU's network, in-house application, all SMU licensed software and classrooms equipment | Machine may not compatible with SMU IT infrastructure and applications |
| Tendered notebook/tablet is Windows Vista compliant. Ease of getting Windows XP and Windows Vista hardware drivers from PC Tender. | Unable to guarantee notebook/tablet purchase from other vendors that come with Windows Vista to roll back to Windows XP |
| Onsite hardware & software support at SMU helpdesk | Very limited software support. No hardware support at SMU helpdesk |
| Collective better warranty term: eg. 3 years warranty 4 hrs response Loan set available if exceed SLA | Warranty term varied |
| SMU standard software pre-installed eg. MS office 2003 suite, CA anti-virus, SMU VPN, Virtual Canvas, Adobe Reader | Students need to download SMU standard software from network shared drive (D.I.Y) |
