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The transcript is the official record of all coursework and grades for classes attended at the Singapore Management University (SMU) in each academic term. It shows the academic history of the student at SMU, and displays the degree(s) awarded, grade point average and academic major(s) and awards, if any.
The Office of the Registrar provides official transcripts bearing the Singapore Management University ceremonial seal and the signature of the Registrar. An official transcript is issued without charge on the first instance to all graduates, together with the degree scroll. The degree scroll cannot be replaced. No duplicate copy will be made if the degree scroll is lost or damaged . Instead, a letter of certification on your graduation status can be issued by the Registrar's Office.
Please note that separate official transcripts are issued for different levels of programmes, i.e., undergraduate, graduate and exchange.
You may place orders for additional copies of the official transcript as follows:
- By Courier
Please print out the Official Transcript Request Form (in PDF format).
Fill up the form, enclose a bank draft (overseas) / cheque (local) in Singapore dollars made payable to the "SMU" and mail them to the Office of the Registrar . Do not mail cash. You should indicate your name (as in your official transcript) and student identification number (or official transcript serial number) on the reverse side of the cheque.
- In Person
You may bring the completed Official Transcript Request Form (in PDFformat) and payment to the Office of the Registrar during office hours. Blank order forms are also available at our office.
If multiple official transcripts are to be mailed to a single destination address, they will be packaged together in one envelope. If you require separately packaged official transcripts, please indicate under the section "Special Instructions" of the request form. Separate charges for different address packaging will apply.
If you are getting a proxy to collect the official transcript on your behalf, please indicate your authorization and the Name and NRIC/Passport Number of the proxy under the section "Special Instructions" of the request form.
Currently, the Office of the Registrar DOES NOT accept e-mail, fax or phone requests for official transcripts. We plan to have online ordering/payment available in a few months' time.
Please download Acrobat Reader if you do not have Acrobat Reader.
Cost of Official Transcript
Additional copies of the official transcript may be purchased at the following rates:
| Receiving Method |
Cost |
By Courier
[local] |
- S$5.50 per additional copy of official transcript
- S$4.20 courier charge # + S$2.00 handling fee (per destination address)
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By Courier
[overseas] |
- S$5.50 per additional copy of official transcript
- Prevailing rate of courier charge* + S$2.00 handling fee (per destination address)
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| In Person |
- S$5.50 per additional copy of official transcript
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Note: All fees indicated are subject to changes without prior notice.
# Based on the prevailing rate (updated as at 1Jul 2006) of the courier company (Pioneer Express Courier Services Pte Ltd) contracted by SMU - for small packages up to 3kg.
* Based on the following prevailing rates (updated as at 1 April 2008) of the courier company (FedEx) contracted by SMU - for FedEx document/envelope up to 0.5kg:
| Zone |
A |
B |
C |
D |
E |
F |
G |
H |
I |
J |
| Courier charge in S$ |
5.60 |
8.63 |
11.23 |
16.00 |
16.00 |
16.00 |
25.90 |
27.75 |
31.98 |
11.31 |
Click here (in PDF format) to check your country zone.
Please pay correct amount to avoid any delay in processing your order.
Processing Time
Please allow, in general, 3 working days after we receive your request for the official transcripts to be ready for mailing/collection. Payment must be received before your request can be processed.
Enquiries
Any queries on official transcripts should be directed to:
Office of the Registrar
Singapore Management University
Administration Building
81 Victoria Street
Singapore 188065
Tel: (65) 6828 0100
Fax: (65) 6828 0998
Email: registrar@smu.edu.sg
Office Hrs: Monday-Friday 8:30am-5.45pm
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