A. If your application has not been successful or you have not been offered your first choice of programme or you have been offered admission to a single degree but would like to appeal for a double degree programme, you may submit an appeal for reconsideration. Appeals must be submitted online via Applicant’s Self-Service. You must have your User ID and Password to access Applicant's Self-Service.
In your online appeal, you may state your reasons for reconsideration (not more than 1000 words). All online appeals must be submitted by 2 July. However, we would advise applicants who wish to appeal to do so early, preferably within 2 weeks following notification of the outcome of the application. The Office of Undergraduate Admissions (OUA) is the central co-ordinating body for all appeals. As such, please refrain from sending your appeals to multiple parties within SMU as this will only slow down the appeal process. Appeals sent to the other offices will be re-routed to OUA for consideration.
Submitting an appeal does not guarantee successful reconsideration of your appeal. We will assess all appeals in a timely and equitable manner. As the number of appeals received will be large, we will aim to inform most applicants of the outcome of their appeals within 21 working days. Some appeals, though, may take a longer time for consideration and notifications for such appeals will be sent beyond the 21 working days timeline.
Notifications will be sent by email, so please ensure that you have provided us with a valid email address for reply and that you check your email inbox on a regular basis. If you would like to update your email address, please do so at Applicant's Self Service.
If you have been offered admission to a degree programme and would like to appeal for a change of programme, you should accept the programme offered first while waiting for the outcome of your appeal. If you do not accept the offer of the programme within the stipulated deadline, your place will be assigned to others on the waiting list. |
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