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How to use the "Click to Talk" service?
To talk to a Admission Officer at SMU, simply plug in your microphone and speakers to your personal computer, and click on the "Click to Talk" icon.
A very small application will be automatically downloaded and installed on your computer. (This application is about 500kb and this is a one time effort only). This application helps configure your PC communications device, and connects your call to us.
In the event that the application is not downloaded, try turning off your computer's pop-up blocker.
System requirements
- 166 MHz Pentium CPU, full-duplex sound card
- Windows 95 (requires Winsock 2), 98, ME, NT SP6 (or higher), 2000, or XP
- Standalone microphone and speakers, handset, or headset
- 14.4 kbps dial-up modem or better. Best with broadband connection
Configuration
When the application is downloaded onto your computer, installation will start. Follow the installation prompt settings and see the steps below to configure your "Click to Talk" plugin:
1. |
To configure the communications settings for your PC, on the settings introduction page - click "Next." |
2. |
Select the type of communications device on your PC you are using to place your call ( this is important as it improves sound quality) - click "Next." |
3. |
Test the sound volume by selecting "Start Tone" and if necessary adjust the volume with the small slider on the volume bar - click "Next." |
4. |
Adjust the volume of your voice by selecting "Record" and speak a few words at a comfortable volume. Adjust the slider next to the meter so that the sound of your voice is in the middle of the meter while speaking - click "Next." |
5. |
To complete the download and initiate the call - click "Finish." You will not need to repeat the process for future calls. |
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