We provide the following services:

• Configure WIFI for seamless access to the SMU network
• Configure SMU email for communications
• Troubleshoot hardware/software problems
• Manage campus wide SMU licensed software
• Purchase, upgrade, replace and support SMU computers, in accordance with SMU PC & Notebook Allocation policy
• Assist in bulk purchase of IT equipment such as computer/printer
• Execute PC maintenance and disposal for old PCs
• Organize end-user IT training and talks for IT related topics
• Manage IP Telephony
• Provide Blackberry support for senior management